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Onboarding Matters
How Successful Companies Transform New Customers Into Loyal Champions
Customer education playbook
How Leading Companies Engage, Convert, and Retain Customers
The eLearning Designer’s Handbook: A Practical Guide to the eLearning Development Process for New eLearning Designers 
This book is written by eLearning guru Tim Slade and updated over the years. It covers the following topics that are closely related to the day-to-day job of an instructional designer/eLearning developer.